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Active Incident
This Portal Status page provides details of scheduled maintenance and reported outages of the myGEAerospace Portal, my.geaerospace.com. Not all outages are detectable with current monitoring, so if you are experiencing an issue on the website, please submit an “Application Issue” Inquiry with the details (https://my.geaerospace.com/portals-ui/direct-link/inquiry/form/Site-Support-Application-Issue). If you are unable to access the website or Inquiries, please go to https://www.geaerospace.com/support.

myGEAerospace Portal

Operational

UNPLANNED OUTAGE - MyGEA Portal is currently experiencing access issuesOperational

Incident Status

Operational

Components

myGEAerospace Portal

Locations

Alerts, Cases, ClearView Invoicing, CNR, Contacts, Data Query, Departure Records, Documents, Engine Profile, Flight Data, Inquiries and DRs, Inquiries, Links, Maintenance, Materials, NECD, Plotting, Removals, Warranty, Material Store, Fleet And Asset Management


July 24, 2026 8:53AM EDT
July 24, 2026 12:53PM UTC
INVESTIGATING

We are aware of an issue affecting access to MyGEA. users are experiencing trouble reaching the portal at this time. Our teams are actively working to restore normal access as quickly as possible. We will continue to share updates as more information becomes available.

July 24, 2026 9:30AM EDT
July 24, 2026 1:30PM UTC
MONITORING

The issue affecting access to MyGEA has now been resolved. Users should be able to log in and access the portal normally. Thank you for your patience while our teams worked to restore service.

Scheduled Maintenance

Planned release activity for Help Center CDN - enabling better worldwide performancePlanned Maintenance

Schedule

July 29, 2026 3:50PM - 4:00PM EDT
July 29, 2026 7:50PM - 8:00PM UTC

Components

myGEAerospace Portal

Locations

Departure Records, Inquiries and DRs, Inquiries

Description

Due to a planned release activity, you will encounter an “unavailable” message when logging into the Help Center during the 10-minute release window. If you encounter the “unavailable” message, wait until after the release window, and close and reopen your browser.

1

Upcoming Maintenances

1

Incidents Last 30 Days

History (Last 7 days)

Planned release activity for Fleet & Asset Management & Engine Profile WidgetPlanned Maintenance

Description

Due to a planned release activity, Fleet & Asset Management & Engine Profile widget users may experience minimal to zero impact during the release window.


Components

myGEAerospace Portal


Locations

Engine Profile, Fleet And Asset Management


Schedule

July 22, 2026 2:30AM - July 22, 2026 3:30AM EDT
July 22, 2026 6:30AM - July 22, 2026 7:30AM UTC


July 22, 2026 2:30AM EDT
July 22, 2026 6:30AM UTC
UPDATE

Scheduled maintenance is starting.

July 22, 2026 3:30AM EDT
July 22, 2026 7:30AM UTC
UPDATE

Scheduled maintenance is complete.